Privacy declaration

If you visit one of our websites, request information or place an order via our websites, contact us by telephone and/or register with us, or request another service, we process personal data. We are careful with the processing and security of your personal data. We comply with the laws and regulations regarding the protection of personal data, such as the General Data Protection Regulation (GDPR) and the ePrivacy Directive. In this privacy statement you can read how we handle your personal data. This statement only applies to the platforms owned by Instructiefilm.nl.

What is personal data and what is meant by processing personal data?

Personal data concerns any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly. This may, for example, be a name, contact details or any other form of information that is characteristic of a natural person, such as an e-mail address or an account number.

Processing personal data means processing or a set of processing operations involving personal data or a set of personal data, such as dissemination, adaptation or retrieval.

Who is the controller of your personal data?

Instructiefilm.nl is in most cases responsible for processing your personal data. This means that Instructiefilm.nl determines the purposes and means of the processing and that Instructiefilm.nl is responsible for complying with laws and regulations. You can contact us via info@instructionfilm.nl

Why do we use your personal data?

to be able to contact you;
to send you information;
for entering into and executing agreements;
for informing and advising;
for making offers;
for carrying out investigations;
for participating in training courses;
customer relationship management;
for handling complaints and compliments;
to be able to carry out advocacy work;
to be able to fulfill your order;
to provide you with support.
for the handling of complaints and compliments;
to defend our company in legal disputes and to defend our legal rights.

Why are we allowed to process your personal data?

According to legislation and regulations, in particular the GDPR, Instructiefilm.nl may only process personal data if one of the legal grounds applies. Instructiefilm.nl uses the following legal grounds for the processing of personal data:

after obtaining permission from the person whose personal data we process;
in the context of the conclusion and/or execution of an agreement;
to comply with the law;
in connection with the legitimate interests of Instructiefilm.nl, whereby Instructiefilm.nl ensures that the impact on your privacy is as limited as possible.

How long do we keep your personal data?

Instructiefilm.nl does not store personal data longer than necessary for the purposes for which the data is processed, and in any case as long as specific regulations require.

How do we obtain your personal data?

We obtain your personal information because you request information from us, communicate with us via our website, email us, call us or when we meet in person. We also obtain information about you when you apply for a vacancy at our company or express an interest in the vacancy by contacting us.

Your rights as a data subject

Data subjects have rights with regard to their personal data and its processing. This concerns the following rights:

Right of access (Art. 15 GDPR). This right means that you, as a data subject, may ask an organization whether it has recorded personal data and, if so, which data.
Right to rectification (Art. 16 GDPR) This right means that you, as a data subject, may ask an organization to correct incorrect personal data to prevent processing based on incomplete data.
Right to erasure ('right to be forgotten') (Art. 17 GDPR) This right means that you, as a data subject, may ask an organization to delete personal data in the event that:

The personal data are no longer necessary for the purposes for which they were collected or processed
The processing was based on consent but has been withdrawn and there is no other legal basis for the processing
You have objected to the processing and the concrete balance between the legitimate interest is less than the interests, rights and freedoms of the data subject.
The personal data is processed unlawfully.
The organization is subject to a legal obligation to delete data arising from European or Dutch law

Right to restriction of processing (Art. 18 GDPR) This right means that the personal data may (temporarily) not be processed and may not be changed.
Right to data portability/data portability (Art. 20 GDPR). This right means that if the processing is based on consent or on the basis of a contract, the data subject has the right to receive a copy of the data in a structured, machine-readable format.
Right to object (Art. 21 GDPR). You can object when the data processing is based on legitimate interest or general interest.

You can use the above rights after we have confirmed your identity. After confirmation, you will receive a response regarding your request within 30 days.

Are you dissatisfied with the way your privacy request has been handled? You also have the right to file a complaint with the Dutch Data Protection Authority. You can do this via: file a complaint.

Subscribe to the newsletter

You can subscribe to the Instructiefilm.nl newsletter. We keep you informed with news about our company and relevant offers via the newsletter. Your email address will be automatically added to the newsletter mailing list when you have contacted us. Every newsletter you receive contains a link with which you can unsubscribe from receiving this newsletter.

What personal data does Instructiefilm.nl collect?

We collect the following information from you:

Names
Personal and business addresses
Personal and business telephone numbers
Company Name
Personal and business email addresses
Information collected via our contact forms and/or e-mail correspondence
Documentation related to vacancies, such as motivation letters, your CV, your photo and information regarding references

With whom do we share your personal data and why?

We use third parties to manage our Platforms. It is possible that these third parties have access to your personal data. If this is the case, we will take appropriate measures to ensure that your data is adequately secured and used only for its intended purposes. Under no circumstances will Instructiefilm.nl sell your personal data to third parties. Instructiefilm.nl can exchange your personal data between the various employees within the organization, to the extent this is necessary in view of the purpose of the data processing.

Sending personal data outside the European Economic Area (EEA)

We ensure that our third parties do not simply process your data outside the European Union. If this is the case, we have concluded an agreement with this party in which the level of protection of the GDPR is guaranteed. Furthermore, we will not provide the information you provide to other parties, unless this is necessary in the context of the execution of the agreement you conclude with us or if this is legally required or permitted, if you agree to this, or if we have a have a legitimate interest in doing so.

Security

Instructiefilm.nl has taken appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing. Instructiefilm.nl has established an information security policy and has taken physical, organizational and electronic measures in accordance with it. Your data is sent over the Internet via secure Internet connections. We contractually oblige third parties involved in the management and development of the Platforms to respect the confidentiality of your data.

Changes to this Statement

We reserve the right to change the Privacy Statement. Therefore, please check our website regularly for the most recent version.

Any questions?

If you have any questions about our Privacy Policy, please contact us by email at info@instructionfilm.nl

Privacy Statement of July 21, 2023